Privacy policy

PRIVACY POLICY

May 2018

A-Z privacy policy describes how your personal information is collected and used. It also describes how you can access and update your personal information as well as choose how data about you may be used.

SOURCES OF PERSONAL INFORMATION

This policy applies to personal information that we collect from or about our customers from the following sources:

A-Z.COM

Websites run by Varner Ibrahimovic Sweden AB (Startplattan) on our own domains, and our websites in social media belonging to third parties such as Facebook, Twitter and Instagram.

ENQUIRIES TO CUSTOMER SERVICE

Your history as a customer and your e-mail communication with our Customer Service.

EMAIL COMMUNICATION

Electronic communication between you and Varner Ibrahimovic Sweden AB (Startplattan).

DEMOGRAPHIC INFORMATION

All the information that you provided at registration is collected. Demographic data on the accommodation area can also be collected.

TECHNICAL INFORMATION, PC / MOBILE TELEPHONE

Information about your PC or similar equipment used to access our website; for example, the IP address of your PC / device, type of operating system, browser and version. If you use your smartphone or other mobile device, we will also collect information about the phone's unique ID, advertising ID, geographic location, etc. of the device.

DATA FROM OTHER SOURCES

Social networks, publicly available information.

PERSONAL INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT DATA

Depending on how you communicate with Varner Ibrahimovic Sweden AB (Startplattan), we collect various types of information for the different purposes described below;

PERSONAL AND CONTACT INFORMATION

This includes any information you provide that allows us to contact you; for example your name, mobile number, country, e-mail address etc., as well as the information you provide through customer service.

INFORMATION YOU PROVIDE WHEN SHOPPING ON A-Z.COM

This includes information in order to receive payment, and send you the products you have ordered.

INFORMATION REGARDING THE USE OF WEBSITES / COMMUNICATION

When you visit our website, we use automatic data collection techniques to collect information about your activities. It includes the links you click on, the pages and content you look at and corresponding information and statistics about your visit. This information is automatically retrieved using cookies (web browser cookies and session cookies) and using tracking services from third parties (Double Click, Google Analytics, Adobe Dynamic Tag Management). For further information, read our cookie policy.

COOKIES, LOG FILES AND WEB TAGS 

COOKIES

Read our Cookie Policy about the types of cookies we use, what they are used for and how you can disable cookies.

LOG FILES

We collect information by use of log files that record activities on our website and collect statistics about your surfing habits. The information is created automatically and helps us to find bugs, improve performance and maintain security on the website.

WEB TAGS

Web tags are scripts with codes attached to graphical elements on a Web page or in an email. These are intended to transmit data back to us. Information collected may include technical information such as IP address and information about how you reply to an e-mail campaign (e.g. when the email is opened, the links you click on, whether you use PC / mobile telephone etc.). We use Web tags on our website and in e-mails you receive from us. We use the information collected for traffic reports on the web site, for counting the number of visitors, for customizing web pages and so on.

USE OF PERSONAL INFORMATION

By providing your personal information, you consent to our using your information to provide the service you expect.

We use your personal information for the following purposes:

  • In order to create and manage your personal user account
  • For processing orders and returns through our online services
  • In order to send information about shipments
  • In order to contact you if any problems arise when we sending goods to you
  • In order to send you offers and marketing through email, if you have consented to this.
  • In order to provide you with the best possible support when you contact us, and in order to inform you about new or changed services
  • In order to analyse how you use a-z.com, and constantly improve the website.
  • In order to provide you with relevant content, through automated profiling and evaluation.. Profiling is the process of analysing your personal information and purchase history to reveal behaviour, preferences, abilities or your needs.

CREDIT/DEBIT CARD PURCHASES

When you make a purchase using a credit/debit card, we use an authorized payment service provider to help us verify that the card is valid for purchases directly through your bank. Our payment service provider processes the card information in the appropriate manner according to the international security standard PCI DSS, which the card companies VISA, MasterCard, Diners, American Express and JCB support. This means that your card information is handled with the utmost care. When you make purchase with a card, we reserve the right to conduct an identity check

DISCLOSURE OF YOUR PERSONAL DATA

We only share your personal information with our suppliers within customer service, analysis/statistics, payment, transportation and technical support. These suppliers need the information in order to provide services for us within the framework of the processing activities set out in this privacy notice. We have data processing agreements with relevant suppliers that clearly set out how they may use your personal information in accordance with applicable privacy regulations.

STORAGE OF PERSONAL DATA

Pursuant to applicable laws, we use your personal information as long as necessary to fulfil the purposes for which it is collected, or to the extent necessary to comply with applicable laws and regulations. Then they will be deleted. 

STORAGE AND / OR TRANSFER OF YOUR PERSONAL DATA

We have a number of measures designed to keep personal information you have provided as confidential and secure as possible. Note, however, that this protection does not apply to information that you choose to share in public, such as in social networks.

WHO HAS ACCESS TO YOUR PERSONAL INFORMATION?

Your personal information is handled only by authorized personnel who have access to the information by virtue of their work position, and who are obliged to access/use the data solely for the specified and legitimate purpose for which the information is collected.

OPERATING ENVIRONMENT

We store your personal data in our operating environments. The environments use standard security methods to prevent unauthorized access. We follow common standards for protecting private and sensitive information.

TRANSFERRAL OF YOUR PERSONAL INFORMATION

Your personal information as described above may be stored in Norway, Sweden or can be transferred to and / or stored within the EU. By accepting the terms of this Policy, you agree to this transfer, storage and / or treatment of your personal data to the extent allowable by law.

ACCESS TO YOUR PERSONAL INFORMATION

According the Personal Data Act, includingEU Regulation 2016/679 (General Data Protection Regulation), you have the right to request a physical or electronic copy of the information we have stored about you. You also have the right to demand information about the source from which your personal data was collected. If the request is sent by a person other than you and no evidence accompanying the request comes from you, the request will be rejected.

Please note that all information that is voluntarily given to us is treated in accordance with applicable law and in accordance with what the law allows.

You can get access your personal information by contacting

Varner Ibrahimovic AB

GÅRDSVÄGEN 18

169 70 Solna

The enquiry must be written, not sent by email. Attach a copy of your ID card or equivalent (if we ask for it, and if permitted by law). If the request is sent by a person other than you and no evidence accompanying the request comes from you, the request will be rejected.

CHANGES TO OR REMOVAL OF YOUR PERSONAL DATA

If the law permits, you or your successors can:
- Request deletion, correction or modification of your personal data
- Refuse processing of data
- Restrict the use and disclosure of personal information
- Withdraw acceptance for the processing of data

CHANGES IN THE POLICY

If we make changes in the way we handle or store your personal information, we will update our policy. We reserve the right to make changes in our practices and our policies. Return to policy regularly to see if it has been changed or updated.

DATA OWNER AND CONTACT

If you want to ask questions or make comments about our privacy policy or file a complaint about our compliance with applicable privacy legislation, please contact us at:

Varner Ibrahimovic AB

GÅRDSVÄGEN 18

169 70 Solna

We strive to treat and respond to all complaints concerning the way we handle personal information, including breach of your rights pursuant to applicable data protection laws.